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P. O. Box 136
Wahroonga 2076
New South Wales  Australia
Tel +61 2 8197 2340
Fax +61 2 9475 0543
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HOW TO SELL

RUGBY UNION (NSWRU) RAFFLE TICKETS

How to Sell

To help Rugby Clubs within NSW raise funds for equipment, facilities &/or touring, Tennent provides Raffle Tickets as an addition to the fund raising activities clubs undertake individually.

In summary, Tennent provides books of raffle tickets to individual Clubs at a cost of $6 per book.  Each book contains 20 tickets with a face value of $2, providing your club with an income of $40 per book, or a net of $34 after the cost of the book.

In 2005, one Sydney club raised nearly $35,000 toward their overseas tour directly from the sale of Raffle Tickets.

Tennent Sponsorship Management Services has a proven successful track record of developing sponsorship.  We specialize in helping sporting organisations, especially Rugby Union Clubs, develop additional strong levels of recurring income through sponsorship, and managing the ongoing relationship with sponsors.  The Raffle Ticket programme is an extension of Tennent’s sponsorship management activities.

The following hints are designed to help in selling raffle tickets and maxamise income for your Club.

Know your Product …

Before you start selling raffle tickets, familiarise yourself with the product:

Know the cost of each ticket.

Know what the prizes are.

Know when the draw is.

Know what the money raised is to be used for.

Personal Conduct (selling skills) …

Making a sale may not come naturally to all but can be quite easy with a little practice and preparation.  There are several determinants and the way in which you conduct yourself will substantially influence the outcome.  Below are a few hints and tips which will help to sharpen your selling skills:

Introduce your Club and what you are doing, such as “Hello, I’m from XXX Rugby Club and we are selling raffle tickets to raise money for (purpose).  Would you like to support our Club by purchasing a ticket (or tickets)?”

Look people in the eyes when you approach them and smile.  This is an open and friendly gesture that relaxes people, allowing you to tell them why you are talking to them.

Be Approachable – adopt an open and friendly body posture, make and keep eye contact.

Be Presentable – good basic personal hygiene and respectable attire will send the right vibe and create a positive image of yourself and your club.

Speak Clearly – if you want to get your point across you need to be able to communicate it.  Articulate your words - know what it is you want to say and say it with conviction.

Be Polite – a kind greeting of ‘Hello’  or ‘Good Morning/Afternoon’ will at most times get people’s attention for long enough to engage them in further conversation.  Using ‘please’ and ‘thank you’ will make people feel comfortable around you.  Thank people for their time even if they have chosen not to buy on this occasion.

Be Courteous – common courtesy (although not so common now days) will go a long way to secure a sale.  People are more likely to hand over money if they sense a worthy cause communicated in a friendly manner.

Upsell – when people ask how much the tickets are, tell them $2 each or 3 for $5, thereby increasing the total sales amount.  Some clubs have had great success by replying to the ‘How Much’ question with “$2 each or five for $10”.  It is surprising that it takes most people a few moments to realise what you have said and often they will see the humor and buy five tickets.

Be Prepared …

Before you embark on selling raffle tickets, plan what you will need and ensure you take those items with you:

Books of Raffle Tickets.  It may seem obvious, but take more than think you may need.  It would be a great shame to run out of tickets (especially when people are willing to buy) and miss an opportunity.

Take spare pens for filling in the buyer’s details.  For validity purposes it is important that the name and contact of the person buying the tickets is recorded appropriately.

Dress appropriately.  When you are selling raffle tickets in an organised way, wear attire that clearly identifies that you are from your club.  Ideally players should wear their playing jersey as this helps people clearly identify with you and the Club.

For safety purposes it is recommended that a designated responsible  adult be close at hand to the people selling tickets.  Given the potentially large amounts of money that may be raised, it is advisable that once three or so full booklets are sold, the money and raffle ticket stubs are handed over to that person for safe keeping (saves the seller carrying it around).

Choosing the best place to sell …

In order to maximise the sales and make best use of your time, it is important to choose the right place.  Once deciding on that place it is essential that you obtain permission from the appropriate store or authority before hand!  Some public areas require Council approval, others the authorisation such as State Rail if near a Railway Station, the Centre Management of a Shopping Centre or the Store Manager of a Supermarket.  Our experience indicates the following places are a good starting point and worth considering:

Outside Supermarkets.  Near the entrance to a supermarket provides a large number of people streaming in and out who are a part of your community, and as such more likely to support their community.

Hotels.  Local hotels are often a gold mine for selling Raffle Tickets but you need to know the best time, gain permission, and have adult supervision for juniors.  People under 18 can only sell tickets in Bistros &/or other authorised areas, while Public Bar areas are only available to adults. 

Bottle Shops.  Local Bottle Shops are another good place to sell Raffle Tickets.  They are part of the community and are frequented by locals.  Choose the right time and obtain approval before hand.

Shopping Centres.  Shopping Centres such as Westfield provide a large number of prospective purchasers, however it can be very demanding on sellers because most of the customers are in a hurry.  In Shopping Centres customers are continually being bombarded by messages from retailers.  Having said that, choose a busy thoroughfare and it becomes a numbers game.

Choosing the right time …

Choosing the right time to sell Raffle Tickets is as important as choosing the right place. Things to consider are:

Supermarkets.  In preparation, ask the staff when the busiest times are in their store.  For example, stand alone supermarkets such as Coles and Woolworths are often busy on Saturday mornings and Sunday afternoons as well as certain nights during the week.  Often Wednesday evenings between 6pm and 7.30pm are best.

Hotels.  Bistros are generally best between 6.30pm and 7.30pm Thursday to Sunday, while Public Bars are best 6pm to 7.30pm Thursday, Friday and Saturday.  Choose your time so that you don’t conflict with the Salvation Army.  Another excellent time for selling is half hour before any major rugby game is on the large screen TVs.

Bottle Shop.  These are best on Thursday, Friday and Saturday early evenings when customers are making their purchases prior to going out.  At this time of the week the customers generally have been paid and have money available for discretionary purchases.

Finally, always be prepared.  Carry books of Raffle Tickets with you all the time, and for parents, keep them in the car, you never know when an opportunity may arise.  Remember … people in your community WANT to help your Club, and buying Raffle Tickets is an inexpensive way they can do that.

If you need assistance please contact Tennent Sponsorship Management: 

Email admin@tennent.com.au

Phone 0411 433 211 or fax 9475 0543.